Managed IT that businesses love. Businesses and schools love our services because we take the time to understand their business and their needs. We provide unlimited computer and network consulting, maintenance, and repair services that are customized for you for a flat monthly fee. With no annual contracts, you can cancel at any time.
What is a Managed Service Provider (MSP)?
The third party that delivers services is called a managed service provider. A managed IT service provider is most often an IT service provider that manages and assumes responsibility for providing a defined set of business technology services to its clients, either proactively or as the MSP (not the client) determines that services are needed.
The managed service provider is responsible for the functionality of the service or equipment, managed under a service level agreement (SLA). The SLA will contain provisions for typical downtime, disaster recovery, technical support, and help desk operations. The customer receiving the service often pays a monthly subscription fee.
Organizations outsource the responsibility for maintaining—and anticipating the IT needs for—a range of processes and functions in order to improve operations, cut expenses, and streamline IT management.
